Good questions, straight answers
Who's behind this?
I'm here to help everyone save money where I can. I check every bill myself and tell you straight what I find.
I work a FIFO roster, so replies can come in bursts, but always within 24 hours. ABN registered.
Why not just use a comparison site?
They mostly show retailers that pay them. I don't take commissions, so I show you the actual cheapest, including the ones that don't advertise.
Is my bill safe with you?
It comes straight to me and stays private. Deleted when we're done. Cover your account number if you like, I only need the plan, price and usage. Full privacy details.
Are you only in Perth?
No. Perth-based, Australia-wide. Internet and mobile are national. For electricity and gas I check the retailers that can actually serve your address.
What about electricity?
Yes. In VIC, NSW, QLD, SA, the ACT and Tasmania I check every retailer's plans from the government's own energy plan register, credits and fine print included.
In WA, homes can only buy power from Synergy (or Horizon in the regions), so there's nothing to switch to. I'll still check you're on the right tariff.
How do I know it's really you?
I only ever contact you from 0437 014 408 or devon@betterwithbills.com.au. Payment is only ever through the secure Stripe link in your report, or PayID to Devon Rodrigues.
I will never ask for your passwords, banking logins, card numbers or any code sent to your phone. If someone does, it isn't me. Hang up and text me on 0437 014 408.
Do you use AI?
Yes, as a helper. Software and an AI assistant help me read bills and check thousands of plans fast. I check every result myself before it gets to you. It never sees your name, address or account numbers.